Information
How WorkLink works — and what the Assistant actually does
What happens when someone finds you, and what the Assistant won't do while it's still coming soon.
How someone finds you
From a search to a phone call
Someone searches, looks at the work, and rings you. WorkLink doesn't quote, book, or take payment for the job.
- Step 1: 1
Discover
Search by trade, suburb and rating.
- Step 2: 2
Open the portfolio
Look at their work, then show a phone number or email if they have published one.
- Step 3: 3
Contact them directly
Call or email. WorkLink doesn't broker the job or take a cut.
- Step 4: 4
Agree the work
Price, timing and payment stay between you and the professional.
- Step 5: 5
Get the job done
The work happens off-platform, the way trades already run.
- Step 6: 6
Review
Most profiles say no reviews yet. Jobs aren't booked here.
- Step 7: 7
Return
Save a professional you would hire again.
Coming soon
WorkLink Assistant
Paused while WorkLink is a directory. When it returns it will draft listing copy you review. It isn't included as a paid plan benefit.
A reply draft, once messaging is back
When the Assistant returns, a reply can sit in the hub for you to send, edit, or ignore. It doesn't send on its own, and messaging isn't on the site yet.
Answers from the listing you already wrote
A price you published, or whether you cover a suburb. It doesn't invent a price you haven't set.
A quote draft you would still send
Quotes aren't on the site. If they come back, a draft would stay in the hub until you send it. It doesn't send.
A suggestion, not a booking
It doesn't put a booking on your calendar, and it doesn't accept an appointment for you.
The boundary
What it doesn't do
If a pitch promised unsupervised replies or a calendar that books itself, that isn't this product.
- Send a message, email or quote to a customer on its own. Drafts stay in Partner Hub until you send them.
- Quote a price the customer has not already seen on your listing, unless you write or approve that figure in a quote.
- Book a confirmed time into your calendar. Calendar help is a suggestion list, not a booking.
- Publish or edit a live listing. Listing help is a draft you review.
- Replace you on a job, give licensed advice, or talk to a customer while you are marked away — unless you send the draft.
Getting it going
Set-up is the Partner Hub you already have
There is no extra install. Your plan decides which tools you can ask for, and a shared monthly cap counts every draft, summary and suggestion.
Step 1
Open Partner Hub → Assistant
That page says coming soon. There is nothing to switch on.
Step 2
It isn't running in the background
Messages, quotes and a calendar aren't on the site. The Assistant can't draft those until they exist, and it still wouldn't send them.
Step 3
It isn't a reason to pay
Every plan says the same thing: coming soon, and not included as a paid benefit.
| Plan | What the Assistant includes |
|---|---|
| Free | Coming soon. Not included as a paid plan benefit. |
| Pro | Coming soon. Not included as a paid plan benefit. |
| Premium | Coming soon. Not included as a paid plan benefit. |
| Business | Coming soon. Not included as a paid plan benefit. |
The monthly cap resets on the Sydney calendar month, not on the day you paid. Support chat on the public site is a separate help tool — it is not this Assistant, and it is not tied to a partner plan.
Straight answers
What a tradie actually asks
Not a pitch. The three worries that decide whether you trust software near your customers.
Why partner with WorkLink
Your work, on a profile people can look at
Listing is free. Add your photos and the suburbs you cover. People find you and ring you.
Identity is optional. The Assistant is coming soon, and it is not a reason to pay.